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Customer reviews of Essex Car Company
At Essex Car Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Essex Car Company
Based on 35 customer reviews
By Craig W on 03 September 2017 | Purchase not verified
I recently bought my first car from the Essex car company, and have to say after a promising initial start, the after sales service was disappointing. The negotiations for the vehicle were fairly easy, and I was promised a set of mats and AA breakdown cover with an upgrade. Unfortunately 2 months later I'm still waiting for the mats, which it turns out will be 2nd hand from another Renault Clio, when one arrives in stock. As for the breakdown cover there is no upgrade unless you pay.
Huge mistake ...
By Tomas D on 27 June 2017 | Purchase not verified
I bought an audi a4 quattro black edition from you. After a week it turned out that the car was broken and very badly repaired. I have not received any response from you about this situation. You sell crashed cars in perfect condition under the AA cover. My biggest mistake in life is buying a car from you. Good luck in your continued business.
By Beverley C on 23 April 2017 | Purchase not verified
Excellent service. Everyone very helpful and H helped me get the car I really wanted with a really good deal. Liked the warranty and AA cover and friendly helpful and professional service. Would recommend with confidence.
By Sue M on 27 March 2017 | Purchase not verified
I went into Essex Car Company having seen a Kia Sportage on There web site. I was greeted by a hello and a handshake Pierre introduced himself asked my name and offered me a cup of tea. Being a women looking for a car I was not pressured into buying anything they listened to what i was looking for and my price range,they gave me a good price for my mercedes. That was on Friday I went back today to collect my car the service I recieved was excellent all the paperwork was there waiting for me Pierre and James were really helpful I will definitely reccomend Essex Car Company to all my friends and family. Thanks
By andy b on 23 January 2017 | Purchase not verified
just needed to say what great customer service i recieved from essexcar co, , they really know there stuff, would return there again .